Description
Aatrox Communications delivers enterprise-grade VoIP services and business phone systems to clients across Australia and New Zealand. Our dedicated team of experts design & support solutions to streamline operations, reduce costs, and enhance communication flexibility. Whether you're a small business or a large enterprise, we provide tailored solutions, including SIP trunking, virtual mobile and SMS, cloud-based phone systems, and CRM-integrated telephony solutions.
Features
Integrated Call/ Chat Logging & Time Tracking
Automatically logs call and SMS activity into Smokeball, including call duration, a link to the recording, and a summary if transcription is enabled. Effortlessly capture key interactions and billable time.
Call Recording, Transcription & Summarisation
Never miss a detail - automatically record and transcribe calls, with smart summaries that highlight key points. Recordings, and therefore transcription, can be turned on/off at your discretion. Perfect for busy legal professionals who need a quick reference or written call history.
Contact Sync
Keep your 3CX and Smokeball contact lists in sync. Instantly access client details for outbound calls and see who's calling as soon as the phone rings.
Call Pop
Instantly open a client’s Smokeball file when a call comes in or at the click of a button. Whether it's triggered automatically or manually, you’re always just one click away from the right matter.
Click-to-Call from Smokeball
Call any contact directly from Smokeball with a single click - no more dialing errors and no time wasted.