Xelion Unified Communications
Powerful Unified Communications integrated with Smokeball for efficient legal office operations.
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Description
Xelion is the unified communications platform for the modern workplace and, when integrated with Smokeball, delivers a raft of functionality to optimise the workflow of busy legal offices.
Staff working across office locations or at home can access the power of Xelion from Windows, MacOS, Android and iOS devices, with seamless collaboration and control, all hosted securely within Australia.
Xelion integrated with Smokeball delivers:
· Matching of incoming and outgoing calls with contacts and matters in Smokeball.
· Pop-up of contacts, including recognition of multiple number matches.
· Click-to-dial from within Smokeball.
· Automatic capture of call details including phone number, call time, call duration and note capture, logged against the relevant matter in Smokeball.
· Call recording and transcription with operator control when required.
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Features
Powerful functionality for law firms
Xelion Unified Communications provides a huge range of features that can be used whenever your firm is ready. Legal practices can work seamlessly across locations and support staff working from home, with functionality to easily manage calls between lines and devices, and much more.
- Acquiring another legal practice and needs to separate calls? – Xelion delivers.
- Need to provide contact centre functions across a dispersed team? – Already included with Xelion.
- Need automated and on demand custom reporting? – Available on any device.
With Xelion for legal practice firms in Australia and New Zealand, everything is included.
Modular and adaptive user interface
Xelion provides a uniquely modular user interface not found in other phone systems. The operator is empowered to control their communications across all platforms, and to change the Xelion application to suit their changing needs.
Xelion delivers a user interface that needs to be seen to be appreciated, with support for full visibility and control over calls and call recordings and features not found in other systems.
Give your legal practice team the power and control they need to be efficient and productive, with options to integrate your phone system for legal practice firms in Australia and New Zealand with your practice management system.
Power without complexity
With Xelion phone system for legal practice firms, the power of the platform is delivered without adding complexity. Your legal practice team can access all of the features of Xelion when they need them, without complicating their workflow.
Xelion phone system for legal practice firms in Australia and New Zealand provides full flexibility to the operator, allowing them to manage their communications across devices through a simple, easy to use and intuitive interface.
Your legal practice benefits from the minimal training needed for your team to use the system, as well as the added benefit of integration into popular practice management platforms including Smokeball.
Phone system for legal practice firms
Xelion phone system for legal practice firms in Australia and New Zealand provides a surprising depth of functionality not found in alternative systems. Whatever size your law firm or legal practice, Xelion will deliver the power of what a large firm would enjoy for a fraction of the cost.
Xelion includes all of its functionality and features with every license of the platform, so you never have to worry about upgrading or paying more for features as your law firm or legal practice grows.
Explore the ideal phone system for legal practice firms and deploy Xelion at your law firm and enjoy powerful functionality at an affordable price.
Power when your law firm needs it
Xelion phone system for legal practice firms includes sophisticated contact centre features that are easy to use and accessible to any business. Featuring complex skills-based call routing and queue structures, and built-in features to monitor team performance and service level standards, Xelion is ready for even the most complex requirements.
As your law firm or legal practice grows, Xelion is there to deliver the features you need, allowing your history of client interactions and call records to be maintained over the long term.
if your firm needs to retain records of calls, including recordings and GDPR compliant transcriptions of calls, Xelion has the answer.
Integration Diagrams
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Contacts
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Time Entry
Time Entry
Call Notes
Call Notes
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Call Duration
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Call Notes
Call Notes