Get Found! Get Chosen! Get Growing!
Birdeye is the highest-rated all-in-one reputation management and client experience platform to grow sales and thrive.
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Description
Put growth on autopilot with the native Birdeye and Smokeball integration. Over 150,000 local businesses and law firms use Birdeye’s all-in-one platform to effortlessly manage their online reputation, get found across the internet, rank higher in local searches, connect with prospects through digital channels, and gain client experience insights.
Birdeye will automatically pull client information from Smokeball daily, using triggers such as "open matter" or "closed matter".
Birdeye collects the first name, last name, email address, and phone number of your clients and automatically sends them review or survey requests based on the preferences set within the Birdeye dashboard.
Birdeye collects the first name, last name, email address, and phone number of your clients and automatically sends them review or survey requests based on the preferences set within the Birdeye dashboard.
Birdeye's secure, all-in-one platform will allow you to effortlessly:
- Manage your online reputation
- Get new reviews on 150+ review sites, including Facebook and Google
- Manage reviews within one comprehensive dashboard on a desktop or via a mobile app
- Get alerted about each incoming review via email and text
- Respond to reviews using auto-response templates and rules and manage client loyalty
- Generate in-depth client feedback through surveys
Media
Features
Put your business at the top of every search
Turn your customer reviews into your competitive advantage and dominate local search. Create powerful word of mouth by letting your customers refer your business.
Interact confidently with leads and customers the way they prefer
Today’s customers demand convenience and instant answers. Make sure you are there for them, anytime, anywhere. Strike conversations with every lead and customer through text, social, video chat, and more.
Manage customer experience and drive growth at scale
Customer experience is what separates good businesses from the best ones. Turn customer feedback into actionable insight and become the business everyone keeps coming back to.
Rank higher everywhere online with accurate business listings
Update business information straight from your dashboard and auto-sync changes across 50+ review sites and directories.
Integration Diagrams
Data
Close Matter
Close Matter
Data
Send Review
Send Review