CallConnector.ai
CallConnector.ai automatically captures and logs your phone and video calls directly into Smokeball, ensuring every client interaction is documented without manual effort. It records call details, generates AI-powered legal-tuned transcripts and summaries, and attaches them to the correct matter so firms never lose critical context or case history. With CallConnector.ai, Smokeball users can work smarter, reduce admin time, and keep every conversation searchable and actionable.
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Description
CallConnector.ai - Automatically Capture Every Client Call and SMS in Smokeball
Eliminate manual logging. Protect your billable time. Never lose communication history again.
Legal work depends on conversations, but most calls and SMS activity happen outside Smokeball, forcing staff to manually record interactions, risking lost details, missed billing, and fragmented communication trails. CallConnector.ai solves this by automatically syncing phone calls and text message activity directly into Smokeball, so every interaction is documented, searchable, and attached to the right matter without extra work.
CallConnector.ai acts as smart middleware between your communication tools and Smokeball. It automatically captures inbound and outbound calls, logs SMS conversations, generates matter-aligned records, and ensures every interaction is preserved where your legal team already works.
What the Integration Does
When connected with Smokeball, CallConnector.ai ensures communication data flows seamlessly into your practice management workspace:
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Automatically logs calls as Fees or Tasks when a matching Smokeball matter is identified
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Saves SMS conversations as Memos, creating a reliable, centralized communication history
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Associates every interaction with the correct client or matter
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Reduces manual data entry, helping teams reclaim time and prevent errors
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Preserves critical case context, supporting better outcomes and billing accuracy
This creates a single source of truth for communication across your firm, improves visibility, and ensures your records are always accurate and complete.
Works with
Works with
- RingCentral
- Dialpad
- Google Meet
- MS Teams
- Zoom
and more...
Built for Smokeball Users
Smokeball helps firms work smarter with AI-powered workflows, document automation, billing tools, and automatic time tracking. CallConnector.ai strengthens that ecosystem by ensuring every call and message is captured automatically, so your communication becomes just as organized and actionable as your matters, documents, and billing.
Media
Features
Automatic Call Logging
Automatically captures inbound and outbound phone calls and logs them directly to the correct Smokeball matter with no manual entry, no missed details.
SMS & Text Message Logging
Seamlessly records SMS conversations and maps them to the right client or matter, creating a complete and searchable communication history.
Video Call Logging
Tracks virtual client meetings across leading video platforms (Google Meet, MS Teams, Zoom) and logs activity into Smokeball, ensuring digital interactions are documented just as reliably as phone calls.
AI Legal-Tuned Transcriptions
Converts calls and meetings into accurate, legally contextual transcriptions, helping firms quickly reference conversations and extract critical details.
Cloud-Based Call Recordings Storage
Stores call recordings securely in supported cloud storage platforms (Google Drive, Dropbox), making them easily accessible for review, compliance, and future reference.
Matter & Contact Auto-Matching
Intelligently identifies the correct client or case and automatically associates communication activity, reducing admin effort and eliminating mapping errors.
