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For most firms, more than 50% of leads come in after hours or on weekends, and slow response = lost revenue. Our Voice AI system helps firms cut costs and boost revenue by ensuring every revenue opportunity gets responded to right away.

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Description

When everything's on the line, they need you to answer

People facing divorce, custody battles, and support disputes don't wait until Monday morning to reach out. They're searching at night after the kids go to bed or filling out your website form during lunch hour.

Voice Agent systems make sure you're the firm that answers - because the first firm to answer wins the case.

The Voice Agent System Bundle

Front Desk Voice Agent (Inbound)

When someone calls, the Front Desk Voice Agent answers instantly — no hold music, no voicemail.

Routes calls based on the type of caller (new lead, current client calling for their attorneys, opposing counsel, case status inquiries, media and press inquiries, etc.)
Qualifies new prospects based on your firm's criteria
Intakes new prospect contact details
Books consultations directly on your calendar with qualified leads

Lead Response Agent (Outbound)

When a prospect submits a form on your website, our the Lead Response Agent calls them back in under 30 seconds — before they've even closed the browser tab.

Qualifies the prospect based on your firm's criteria
Confirms the caller's contact details
Books consultations directly on your calendar with qualified leads
Makes up to 3 call attempts to book an appointment

Every call, every lead, every interaction syncs automatically to Smokeball.

At Family Law Voice, we provide Voice Agent Systems exclusively for family law firms.

We help firms capture every lead, respond faster than competitors, and convert more consultations into retained clients.

Learn more at familylawvoice.com

Media

Features

24/7 Inbound Call Handling

The Front Desk Agent answers every call answered in seconds, day or night. No voicemails, no missed opportunities. The Front Desk Voice Agent can also be configured to support with overflow calls while administrative staff are available, as well as after-hours calls.

Instant Lead Engagement and Follow Up

When a prospect fills out the form on your website, the Lead Response Agent calls the lead within 30 seconds, confirms their details, qualifies them, and books an initial consult directly on your calendar. If the caller doesn't answer right away, the Lead Response Agent makes up to 3 call attempts and sends automated SMS and Email follow ups.

Automated Appointment Scheduling

The Front Desk Agent and the Lead Response Agent sync to your calendar and Smokeball account to check availability and book consultations directly with your dedicated intake specialists.

Intelligent Call Routing

The Front Desk Agent assesses the caller's need and routes calls where they need to go. Whether it's a new prospect, a current client, opposing counsel, media press inquiries, or Spanish language callers, the Front Desk Agent routes calls to the appropriate attorney or staff.

Integration Diagrams

With Family Law Voice Agents, every interaction is logged automatically:

Create new leads for callers who don't exist in your Smokeball account

Auto-log calls to matters with full details and context

Sync call recordings and transcripts for easy reference and compliance

Calendar integration for seamless scheduling without double-booking

Your team can view all calls as interactions in Smokeball's Task view, assign follow-ups, and keep cases moving — all from one place.

Data

Contacts

Matter

Appointment Created