Heya - The Most Aussie-Sounding Voice AI Agent
Heya can save your business 15+ hours every week while providing your customers with the service they expect.
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Description
Australia’s smartest AI voice agent designed to help small businesses thrive. Handle customer calls, book appointments, and deliver exceptional service with ease. Trusted by a growing number of Aussie businesses, Heya can save your business 15+ hours every week while providing your customers with the service they expect.
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Features
Empower your team to focus on what matters most
Let Heya handle the routine so your team can focus on legal work that matters. Our AI receptionist answers every call, provides updates to clients via Smokeball integration, and handles FAQs with confidence, all in a natural Australian voice.
Warm transfers to your legal team
Heya knows when to escalate. Calls can be warm-transferred to the appropriate lawyer, paralegal, or admin based on call type, urgency, or client profile. No one is ever left waiting or wondering.
Outbound follow-ups and admin automation
From confirming court times with the other party to chasing up documents — Heya can make outbound calls and handle repetitive admin tasks. Every touchpoint is logged and tracked.
Call transcription, notes & logging
Every call Heya handles can be transcribed and summarised. You'll never miss the details.
