Hona - Proactive Client Communication
Hona ensures your clients stay informed about their cases, saving your firm time and money by streamlining communication and minimizing the need for extensive calls and emails to address repetitive questions.
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Description
Hona offers innovative client-updating software purpose-built for law firms. Integrated directly with case management software, Hona allows you to automate client updates, empower clients with a user-friendly portal, educate on case progression, send mass messages, auto-request reviews, and more. Set your law firm apart by offering a truly engaging client experience.
Hona’s integration with Smokeball transforms how law firms interact with clients. This powerful combination sets your firm’s client portal apart by offering an engaging and informative experience for your clients.
Hona’s integration with Smokeball transforms how law firms interact with clients. This powerful combination sets your firm’s client portal apart by offering an engaging and informative experience for your clients.
Smokeball & Hona: The Proactive Pair
Calendaring:
Keep track of important dates and deadlines within your cases.
Keep track of important dates and deadlines within your cases.
Workflow Automation:
Streamline your case management processes.
Streamline your case management processes.
Document Management:
Organize and access case documents with ease.
Organize and access case documents with ease.
Case Analytics:
Gain insights into case performance and trends.
Gain insights into case performance and trends.
Advanced Document Automation:
Simplify document creation and customization.
Simplify document creation and customization.
Internal Chat:
Enhance team communication with built-in chat functionality.
Enhance team communication with built-in chat functionality.
Task Management:
Assign and track tasks to ensure efficient case handling.
Assign and track tasks to ensure efficient case handling.
Media
Features
Direct and Mass Messaging:
Streamline internal communications and case coordination. Reach as many clients as needed within minutes. Automate important messages, recognize holidays or birthdays, and never miss a beat!
Team Collaboration Tab:
Streamline internal communications and case coordination. Allow clients to see what team members are assigned to help with their case.
Case Timeline & Education:
Give clients a clear understanding of their case journey and access to educational content. Embed videos to help elaborate the basic processes of a case.
Review Generation Prompts:
Boost your firm's reputation with prompts for positive client reviews. Request reviews from clients and automatically take positive reviews to your Google business page.
Custom Branding:
Personalize the client portal with your firm's unique branding. Add your logo and color scheme to make the portal entirely yours.
Integration Diagrams
Data
Matter Info
Matter Info
Matter Stages
Matter Stages
Memo Created
Memo Created
Document Created
Document Created
Contacts
Contacts
Form Submitted
Form Submitted
Data
Case Info
Case Info
SMS to Client
SMS to Client
SMS Received
SMS Received
Document Received
Document Received
Contacts Synced
Contacts Synced
Form Received
Form Received