# Intertidal Tech
> Half of new client inquiries arrive after hours, and the firm that answers first usually wins the matter. Our AI voice agents pick up every call and ring web leads back within 60 seconds — then write the contact, matter and appointment straight into Smokeball. No double entry, no lost leads.

Canonical page: https://marketplace.smokeball.com/partners/intertidal-tech
Marketplace: Smokeball
Last updated: 2026-08-28
Logo: https://assets.partnerfleet.app/cpmhyg9yzimypozctgc3d7t1shfk

## At a glance
- I want to...: [Engage my clients](https://marketplace.smokeball.com/t/type/engage), [Intake](https://marketplace.smokeball.com/t/type/engage/intake), [Virtual reception](https://marketplace.smokeball.com/t/type/engage/virtual-reception)
- Select a region: Australia, UK, USA
- Website: [www.familylawvoice.com](https://www.familylawvoice.com/)

## Call to actions
- **Contact** — submit the contact form on https://marketplace.smokeball.com/partners/intertidal-tech
- [Visit Website](https://www.intertidaltech.com)

## About
Your next client is calling tonightBy the time someone calls a law firm, they have decided to get help. What they want from that first call is peace of mind: a professional who listens, and an appointment on the calendar that means things are moving.They rarely call between nine and five. They call at night, at the weekend, or in the twenty minutes they get at lunch. The firm that answers is usually the firm they hire.The voice agent bundleFront Desk Agent, inboundAnswers instantly, around the clock, or only the calls you cannot get to. No hold music, no voicemail.Identifies and routes by caller type: new enquiries, existing clients, opposing counsel, case status questions, pressQualifies new prospects against your firm's criteriaCaptures contact details and case basicsBooks consultations directly on your calendarLead Response Agent, outboundSomeone submits a form on your website and the agent calls them back in under 30 seconds, before they have closed the tab.Qualifies the prospect against your firm's criteriaConfirms contact detailsBooks the consultation on your calendarUp to three attempts, with SMS and email follow-up. Outside callable hours it waits and calls at the start of the next oneAI Scheduling Assistant, included with bothReads your real calendar, so nothing is offered twiceTexts you before it transfers anyone, so no call arrives coldSet yourself away, in court, running late, or on vacation with covering counselRespects consultation lengths, buffers and cut-offsEvery call, every lead and every interaction writes into Smokeball automatically: contacts, matters, calendar appointments, and the call logged with its summary, recording and transcript. Nobody re-keys anything.What it did for one firmAn Illinois firm's own call tracking showed them missing 118 of 180 inbound calls a month. They were not short of leads. They were short of answers.Three months later: 444 people reached, 123 consultations booked, 9 clients retained, 70% of those bookings made outside business hours, 6.4x return.About Intertidal TechWe build and run voice agents for law firms. Every deployment is configured to the firm: its practice areas, its intake criteria, its calendar, and its rules about what the agent may and may not say. We work across family law, estate planning and probate, personal injury, immigration and other practice areas, and we run the system rather than handing you a platform to configure.Our agents do not give legal advice, replace attorney judgment, promise outcomes, or touch case files.One flat monthly fee, minutes included, month to month.Learn more at intertidaltech.com or email kevin@intertidaltech.com

## Screenshots
- ![Front Desk Agent handling an inbound call: qualifying a new caller by matter type and county, confirming the retainer, and booking a consultation. Alongside: 24/7 answering, lead qualification, calendar booking and call routing.](https://assets.partnerfleet.app/bfltt5pd0yabtgrl2kdicqrws8uw)
- ![Lead Response Agent calling a website lead back within 60 seconds: confirming the enquiry, qualifying the matter and county, and booking a 30 minute consultation. Alongside: instant callback, qualification, Smokeball sync, and up to three attempts with SMS and email follow-up.](https://assets.partnerfleet.app/fbq3u4sv7h5zu4jap7eeepxwzuau)
- ![AI Scheduling Assistant reading a firm's real calendar, showing open slots, in-court blocks and a consultation booked by the agent, plus the text message sent to the attorney before a call is transferred.](https://assets.partnerfleet.app/z0h920sxg92xx6jstngns049oz98)
- ![Smokeball integration view: the contact and matter created for a new client, and the appointment written to the Smokeball calendar against that matter with time, attendees and the note recording who booked it.](https://assets.partnerfleet.app/j762xet72ero0zxqudj65ism2r3e)
- ![Pipeline Health dashboard: a pipeline funnel from created through to contract sent, a leads by source chart, and a lead list showing stage, days in stage and last activity, with the data pulled from Smokeball.](https://assets.partnerfleet.app/qqeiglfqc0nkbkzadr2rp21nldcr)
- ![Results from an Illinois family law firm over three months: 444 people reached, 123 consultations booked, 9 clients retained, 70 percent booked after hours and 6.4x return, after previously missing 118 of 180 inbound calls a month.](https://assets.partnerfleet.app/qhqqaqix5fp32ulp9v5o9gtb9z4j)

## Features
- **24/7 Inbound Call Handling** — The Front Desk Agent answers every call in seconds, day or night. No voicemail, no hold music, no missed opportunities. Run it around the clock, as overflow when your line is busy, or only outside office hours.
- **Instant lead response** — When someone submits a form on your website, the Lead Response Agent calls them back within 60 seconds, confirms their details, qualifies them against your criteria, and books the consultation on your calendar. If nobody answers it makes up to three attempts and follows up by SMS and email.
- **Automated Appointment Scheduling** — An AI scheduling assistant is included with both agents. It reads your real calendar before offering a time, respects consultation lengths, buffers and cut-offs, and texts the attorney before transferring a live call. Set yourself away, in court, running late, or on vacation with covering counsel.
- **Intelligent Call Routing** — The Front Desk Agent assesses what the caller needs and sends them to the right place. New prospects, existing clients, opposing counsel, case status questions, press enquiries and Spanish-language callers each go to the appropriate attorney or staff member.
- **Everything lands in Smokeball** — Contacts and matters created, appointments written to the calendar against the right matter, and every call logged with its AI summary, recording and transcript attached. Your team sees the full picture in Smokeball without re-keying anything.
- **Flat monthly pricing** — One monthly fee with minutes included. Month to month, no lock-in.

## Permissions
With Intertidal Tech voice agents, every qualified enquiry lands in Smokeball automatically:New contacts created for callers who are not already in your Smokeball accountMatters opened for qualified new enquiries, against the right practice areaConsultations booked straight onto your Smokeball calendar, checked against real availability so nothing double-booksDetails captured on the call carried through, so the matter is not empty when someone picks it upYour team keeps working in Smokeball. The agent does the answering and the booking, and what it captured is already there.

- Contacts — Pull from Partner — New Lead Form Submission
- Matter — Pull from Partner — New Call
- Appointment Created — Pull from Partner — New Consultation