Description
Real people, always.
LEX Reception has supported law firms for over a decade, helping attorneys focus on practicing law while we manage every call with real, empathetic receptionists - never bots or AI.
LEX Reception has supported law firms for over a decade, helping attorneys focus on practicing law while we manage every call with real, empathetic receptionists - never bots or AI.
Available 24/7 in English and Spanish, they qualify leads, schedule consultations, and integrate seamlessly with Smokeball. Trusted by thousands of firms, LEX boosts billable hours, client satisfaction, and lead conversions through expert call handling.
Comprehensive legal reception
LEX’s team of professional legal receptionists handles client intake, appointment scheduling, message taking, and call forwarding. With round-the-clock coverage in English and Spanish, your firm never misses a call or a potential client.
Tailored for legal professionals
What makes LEX Reception unique is its deep understanding of the legal industry. Receptionists are trained to manage confidential information, communicate with empathy, and represent your firm with professionalism.
Advanced features
LEX Reception offers powerful tools such as custom call scripting, call analytics, bilingual support, and a mobile app for real-time updates. The service integrates seamlessly with Smokeball, making it easy to stay informed and maintain control over client communications wherever you are.
Features
24/7 Legal Receptionists
Always people, never bots
Bilingual reception - english and spanish
Making your clients feel at home
Appointment scheduling
Receptionists can check your availability and book consultations during the first call
Client intake
Collection of information from callers so you can follow up or convert leads
Custom call scripts
Based on your firms protocols
Call recording & transcript
Listen to calls, or read a quick summary

