Novo + Smokeball — Record Retrieval, AI Medchrons and Demands
Win cases faster. Novo retrieves medical records and drafts Medical Chronologies and Demand Letters directly from your Smokeball matters, in days instead of weeks.
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Description
Why does pre-litigation still take so long when the work itself isn’t that complicated?
Because too much of it is still done manually.
Because too much of it is still done manually.
Novo removes that drag by automating the parts of the job no one should still be doing by hand.
Novo lives directly inside Smokeballs Archie Apps, so there’s nothing new to learn or switch between. You open a matter, and Novo is already there, taking on record retrieval, medical record review and demand drafting in the background.
It starts with the records. Novo requests medical records and bills from providers, tracks every outstanding request, and drops what comes back straight into the matter, so the chronology and demand are built from a complete file instead of whatever happened to arrive.
Instead of teams spending hours buried in records and invoices, Novo reads the documents, extracts what matters, and assembles medical chronologies and demand letters grounded in the evidence. Every fact is cited. Nothing is guessed. Nothing has to be rebuilt later.
The effect is immediate and practical:
- Less time spent reviewing records
- Fewer missed details and corrections
- Faster, more confident settlement packages
When the work becomes easier, it gets done sooner, and when it gets done sooner, cases move faster and resolve stronger.
How It Works in Smokeball:
- Open any matter in Smokeball
- Launch Novo directly within the matter via Archie Apps
- Request records from providers through Novo, or select the records, invoices and documents already in the matter
- Generate a medical chronology or demand letter, fully cited and ready to review
Novo is built to remove friction from the workflows that slow firms down, so your team can focus on judgment, strategy, and winning -- not paperwork.
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Features
Medical Record Retrieval
Order medical records and bills from providers without leaving Smokeball. Novo handles the requests, follows up on outstanding providers, and files completed records to the matter, where they flow directly into your chronology and demand.
Automated Medical Chronologies
Replaces hours of manual record review with structured, source-cited timelines generated directly from your medical records and invoices in Smokeball. Every case is priced the same, whether it’s 100 pages or 10,000+, so the most painful cases can be as easy as the rest.
Intelligent Pain Level & Severity Extraction
Automatically extracts and organizes ICD, CPT, HCPCS, MRN codes, pain levels, severity ratings, and treatment intensity across medical records and invoices. These signals are structured into your chronology and demand, surfacing the true drivers of claim value.
Page-Level Document Citations
Grounds every fact, date, and medical event in the exact page and document it came from. Chronologies and demands remain directly tied to the underlying record, preserving evidentiary integrity from first draft through settlement.
Missing Billing & Medical Flags
Scans records to identify missing bills, gaps in treatment, inconsistent documentation, and incomplete medical sequences. Issues are surfaced early, while the case is still correctable, not after a demand is sent or negotiations stall.
Demand Letters Built from Evidence
Assembles demand letters directly from the complete matter records in Smokeball. Incident reports, client narratives, witness statements, medical chronologies, invoices, pain and suffering, and lost income are pulled into a single, structured draft.
Customizable Demand Logic (Coming Soon)
Novo will allow firms to define their preferred demand structure, tone, and damages logic once, then apply it consistently across every case. Firms will be able to encode how liability is framed, how medical damages are presented, and how demand amounts are calculated.
Pass-Through Billing
Novo prices by case, not by seat, usage, or page count. Every matter includes unlimited medical chronologies and demand letters, whether the file is 100 pages or 10,000+. Novo provides a separate invoice for each case, making it easy to pass the cost directly through to the client.
SOC 2 Security
Novo is built with enterprise-grade security and SOC 2–aligned controls. Customer data is isolated, securely handled, and never used to train AI models. This allows you to adopt all the benefits of AI with trust and confidence.
Integration Diagrams
Data
Medical Records and Invoices (PDFs, Scans)
Medical Records and Invoices (PDFs, Scans)
MedChron, Incident Reports, Invoices, & Damages Documentation
MedChron, Incident Reports, Invoices, & Damages Documentation
Matter & Provider Details
Matter & Provider Details
Data
MedChron (Source-Cited)
MedChron (Source-Cited)
Demand Letter (Evidence-Based)
Demand Letter (Evidence-Based)
Medical Records & Bills (Retrieved)
Medical Records & Bills (Retrieved)