# PI Point
> Coordinate directly with private investigators and process servers, manage assignments, and keep related activity connected to your Smokeball matters.

Canonical page: https://marketplace.smokeball.com/partners/pi-point
Marketplace: Smokeball
Last updated: 2026-08-18
Logo: https://assets.partnerfleet.app/9gfteioog66tnmrs1a0rs1qgjyh6

## At a glance
- I want to...: [Work more efficiently](https://marketplace.smokeball.com/t/type/do), [Commercial law](https://marketplace.smokeball.com/t/type/collect/commercial-law), [Estates](https://marketplace.smokeball.com/t/type/collect/estates), [Family law](https://marketplace.smokeball.com/t/type/collect/family-law), [Immigration](https://marketplace.smokeball.com/t/type/collect/immigration), [Litigation](https://marketplace.smokeball.com/t/type/collect/litigation), [Personal injury](https://marketplace.smokeball.com/t/type/collect/medical-records), [Property](https://marketplace.smokeball.com/t/type/collect/property)
- Select a region: USA
- Badge: New
- Website: [app.pipointsolutions.com](https://app.pipointsolutions.com)

## Call to actions
- **Contact** — submit the contact form on https://marketplace.smokeball.com/partners/pi-point
- [Visit Website](https://app.pipointsolutions.com/integrations/smokeball/open)

## About
The PI Point Smokeball integration seamlessly connects your Smokeball Matters with PI Point's nationwide network of licensed private investigators and process servers. Create assignments directly from a Matter, coordinate securely with providers, exchange documents and messages, monitor assignment progress, and keep work organized from a single connected workflow.By linking every assignment to its originating Matter, the integration reduces duplicate data entry, centralizes communication, and synchronizes supported updates back to Smokeball, helping your team maintain a complete, accurate record of investigative and process service activity.The result is a faster, more efficient workflow that eliminates disconnected systems, reduces email clutter, and makes coordinating outside providers simple, secure, and fully traceable. 

## Screenshots
- [PI Point Smokeball Walkthrough (video)](https://youtu.be/q46li6tLRxI)

## Features
- **Create Assignments From the Matter** — Post investigative and process service assignments through a workspace linked to your originating Smokeball Matter, reducing repetitive entry and helping keep each request associated with the correct case.
- **Evaluate and Select the Right Professional** — Reach PI Point’s nationwide network of licensed private investigators and professional process servers. Review interested members’ profiles, credentials, service areas, availability, experience, and proposed rates before making a selection.
- **Coordinate and Track the Work** — Exchange assignment-specific messages and documents, review progress, and monitor the assignment from posting through completion without relying on fragmented communications.
- **Keep the Matter Record Current** — Supported documents, communications, status updates, and process service activity are organized with your corresponding Smokeball Matter, helping maintain a clear and timely record of outside provider work.

## Permissions
- Matter Workspace Context — Pull from Partner — Matter Information
- Firm User and Notification Context — Pull from Partner — Smokeball Users / Matter Staff
- Subject and Contact Prefill — Pull from Partner — Matter Contacts
- Assignment Documents — Bi-Directional — Matter Documents
- Assignment Message Activity — Push to Partner — Matter Memos
- Assignment Lifecycle Events — Push to Partner — Matter Memos
- Message Waiting Notifications — Push to Partner — Matter Tasks
- Process Service Attempt Records — Push to Partner — Matter Documents
- Process Service Attempt Activity — Push to Partner — Matter Memos
- Assignment Invoice PDF — Push to Partner — Matter Documents
- Assignment Invoice Link and Activity — Push to Partner — Matter Memos
- Review and Completion Follow-Up — Push to Partner — Matter Tasks and Matter Memos