Tuttle
Helping in-house teams at personal injury practices submit, track, and follow-up on medical and billing records requests. Starting at $56/user/month.
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Description
- Automatic memo writeback: every records request status update posts a memo to the linked Smokeball matter in real time
- Client and matter sync: Smokeball clients and matters pull directly into Tuttle, no re-entry required
- Full request lifecycle tracking: manage sent, follow-up, received, rejected, and canceled requests in one place
- Follow-up tracking in Smokeball: memos reflect the exact follow-up number (first, second, third...) so your team always knows where a request stands
- Deep links back to Tuttle: every Smokeball memo includes a direct link to the request for one-click context
- Tuttle customers see records delivered upon first request 67% of the time with an average turnaround of 13 days
- Legal staff see a 40%+ reduction in hours per week spent on records collection
- Pricing is per user per month to keep costs low compared to traditional retrieval services; visit the Tuttle website for more information
- Free onboarding and staff training, as well as live customer support
Media
Features
Every request can be submitted through Tuttle
Your entire firm has access
Providers database
Centralized request status tracker
Teammates can leave comments on requests to communicate status updates from calling Health Information Management to confirm details or timeline.
We embed with your team
Integration Diagrams
Last 4 SSN
Last 4 SSN
Client full name
Client full name
Matter number
Matter number
Client date of birth
Client date of birth
Records request status update as memo
Records request status update as memo
Last 4 SSN
Last 4 SSN
Client full name
Client full name
Matter number
Matter number
Client date of birth
Client date of birth
Records request status update as memo
Records request status update as memo